Brand Number
The brandNumber is a required parameter on all WhatsApp messaging endpoints. It identifies which WhatsApp Business phone number to use when sending messages.
What is a Brand Number?
A brand number is the WhatsApp Business phone number that you have registered and connected in your Sendiee account. This is the phone number that recipients see when they receive messages from you.
Format
Brand numbers must be in full international format without the + sign. The format is {countryCode}{number}.
| Country | Display | brandNumber Format |
|---|---|---|
| India | +91 70123 45678 | 917012345678 |
| United States | +1 (555) 123-4567 | 15551234567 |
| UAE | +971 50 123 4567 | 971501234567 |
| United Kingdom | +44 7911 123456 | 447911123456 |
Where to Find Your Brand Number
- Log in to your Sendiee Dashboard
- Navigate to WhatsApp → Connected Numbers
- Your brand number is listed under the connected phone number
Multiple Brand Numbers
An organisation can have multiple WhatsApp Business phone numbers connected to their Sendiee account. When making API calls, specify which number to use via the brandNumber parameter.
WABA_NOT_FOUND Error
If the
brandNumber you provide is not found or is inactive in your Sendiee account, the API will return a WABA_NOT_FOUND (404) error. Double-check that the number is correctly formatted and active in your dashboard.